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Consumer Configuration

Learn how to configure the behaviour of consumer identities you onboard.

To configure consumer identities, use consumer profiles. You can update your consumer profiles on the Multi Portal > Settings page.

Weavr must review and approve all configuration in the Sandbox environment before you can push it to the Live environment.

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Please contact our support team to update the configuration of your Live application.

Authentication​

Your customers need to authenticate with Weavr to access their managed accounts and managed cards details as well as initiate payments. Read the authentication guide for more information.

You can configure which authentication methods your customers can use to complete their first factor and second factor authentication steps. By default SMS is already activated. If you would like to activate Twilio Authy, you can do this on the Multi Portal > Settings > Consumer > Authentication. In the 2-step Authentication section, click on the Twilio Authy button to activate.

Email Communications​

Weavr sends emails to your consumer identities to:

  • Invite them to set up their credentials
  • Provide them with a link to reset their password (if they forgot their password)
  • Verify their email address
  • Alert when the password has been changed
  • Alert when the user enrols a device for biometrics

Sender Email Address​

You can configure the email address that Weavr uses as the sender email when sending emails to your customers. You can do this on the Multi Portal > Settings > Consumer page.

Email Content Customisation​

You can customise the email content that Weavr sends to your customers so that it aligns with your brand and messaging. Contact our support team to guide you in customising your emails.

Application Base URL​

Email communications may include a URL that leads to your application. For email links to work, you need to configure your application’s base URL. You can configure your application’s base URL on the Multi Portal > Settings > Consumer page.

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If you onboard both consumers and corporates in your application, you can specify a different base URL for each of your identities.