Mandatory Reference Field for Payment Run Fund UI
To enable customers to fund a payment run via manual bank transfer, the Payment Fund UI component has been updated to include a mandatory reference field. Customers must provide this reference when submitting the payment run.
Effective:
- Sandbox: 11 March 2025
- Production: 11 March 2025
The reference field in the Payment Run Fund UI component is now mandatory. Customers must include this reference in their bank transfer instructions to ensure the correct allocation of funds and successful payment run funding.
Including a `reference eliminates any ambiguity about which payment run the transferred funds should be applied to.
The screenshot below displays the reference field:
To avoid funding issues, customers must input the correct reference in their bank transfer instructions. Failing to provide a reference or providing an incorrect reference will prevent the payment run from being executed, and the funds will be returned to the customer's linked account.
You can find more details in our documentation.