Onboard a customer

Before a customer can use financial services, register them with Weavr, set up their root userRoot userThe individual who creates the customer. For corporates, the root user needs to be a legal representative of the company, such as a director or someone with power of attorney. For consumers, the root user is the customer. Every customer must always have one root user., and complete due diligence. The path depends on whether your customer is a business or an individual.

Choose a customer type

Customer type	Use it for	Verification
Corporate	A business entity, such as a company, partnership, or sole trader.	Know Your Business (KYBKYB (Know Your Business). Know Your Business - the identity verification process for corporate customers. This process allows you to securely verify your business customer's identity. Weavr asks users to submit the information and documentation they need for approval by financial providers.)
Consumer	An individual using financial services in their own name.	Know Your Customer (KYCKYC (Know Your Customer). Know Your Customer - the identity verification process for consumer customers. This process allows you to securely verify your user's identity. Weavr asks users to submit the information and documentation they need for approval by financial providers.)

Onboarding steps

Both customer types follow the same high-level flow:

1. Create the customer and its root user.
2. Set up the root user by setting a password, verifying their email address, and enrolling an authentication factor.
3. Complete KYBKYB (Know Your Business). Know Your Business - the identity verification process for corporate customers. This process allows you to securely verify your business customer's identity. Weavr asks users to submit the information and documentation they need for approval by financial providers. for a corporate or KYCKYC (Know Your Customer). Know Your Customer - the identity verification process for consumer customers. This process allows you to securely verify your user's identity. Weavr asks users to submit the information and documentation they need for approval by financial providers. for a consumer.

Start with the guide for your customer type. It covers the API call to create the customer, due diligence requirements, and the webhook events that report verification updates.

• Onboard a corporate
• Onboard a consumer

Once due diligence is approved, the customer can hold financial instrumentsInstrumentA financial product owned by a customer. There are two types: Managed Accounts (stored-value accounts that hold balances and can receive wire transfers) and Managed Cards (prepaid cards - virtual or physical - used for purchases). and transact. You can then invite additional users and assign them the roles they need.